Shipping policy

U.S. Orders:

• Enjoy USPS Economy shipping (2-7 business days) or choose expedited options for PO Box and military addresses.

International Orders:

We apologize, but international orders are not accepted on our website.

Order Processing:

• Please allow up to 7 business days for order processing.
• Orders placed after 3pm CST will be processed on the next business day.
• No edits or cancellations can be made once an order is submitted.

Shipping Information:

• Customers are responsible for accurate shipping addresses.
• Redelivery costs apply for packages returned due to incorrect or incomplete addresses.
• No refunds for incorrect shipping information.
• Flourish By Sage is not liable for lost or stolen packages after delivery confirmation.

Lost or Damaged Packages:

• Contact the carrier to investigate lost packages.
• Report damaged items within 10 days with photo evidence for resolution.

Counterfeit Products:

• Unauthorized sellers on Amazon® and eBay® are not endorsed by Flourish By Sage.
• We cannot provide exchanges or refunds for products purchased from unauthorized resellers.

Backordered Items:

At Flourish By Sage, we make every effort to ensure all our products are ready for immediate shipment. However, due to their popularity and high demand, certain items may occasionally become backordered. Rest assured, we will promptly notify you and ship out any available items while offering a store credit for any temporarily unavailable products.